HDF5® Enterprise Support (ES) is an annual subscription-based product that gives you access to HDF5 source and binaries between maintenance releases, proprietary HDF5 add-on modules, and access to HDF’s professional services. ES offers the latest innovations outside the core library, improves success in maintaining HDF5 infrastructure, and reduces security risks when using HDF5.
For Organizations and Vendors who rely on HDF5 to support mission-critical infrastructure, ES provides rapid issue response, phone and support portal access, and assistance directly from our engineers and developers.
ES comes in three versions, so you can select the option that is right for your program/division, organization, or business.
Enterprise Support Overview
HDF5 Enterprise Support (ES)
|Who’s it for?||Community||Program/Division
e.g. Federal agencies, companies, labs, universities
(e.g. software developers, system integrators)
(Contact us for quote)
|Regular Maintenance Releases of Open Source HDF5 Core
(2x per year minimum)
|Backporting of bug fixes, security patches for unsupported major releases for up to 1 year||–||–||Yes||–|
|Extended Set of Binaries||–||Yes||Yes||Yes|
|Custom Binaries and Build Assistance
(Mac, Linux, Windows, conventional, and HPC)
|Prebuilt Compression Plugins||–||Yes||Yes||Yes|
|Access to HDF5 source and binaries between maintenance releases||–||Yes||Yes||Yes|
|OEM/Reseller Option for Add-Ons||–||–||–||Yes|
|Engineering Services and Training – 50 Hours||–||–||Yes||–|
|Rapid Issue Response||–||–||Yes||Yes|